Terms and Conditions

This website is operated by Alvora Logistics OÜ ("Alvora", "we", "us"). By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

This website is provided for general information about Alvora's transport, customs and logistics services. You may use it to learn about our services, fleet, coverage and team, and to submit enquiries through our contact form.

You agree not to use this website in any way that could damage, disable, overburden or impair it, or interfere with any other party's use of it, including attempting to gain unauthorised access to any part of the site or its underlying systems.

Submitting a quote request or enquiry through this website does not create a binding contract between you and Alvora. Quotes provided in response to an enquiry are estimates based on the information supplied and are subject to confirmation, availability and our standard terms of carriage, which will be provided separately before a booking is confirmed.

We make reasonable efforts to keep the information on this website accurate and up to date, including details about our fleet, coverage, services and team. However, we do not warrant that all information is complete, current or error-free. Information about specific routes, capacity, lead times and pricing should always be confirmed directly with us before relying on it for business decisions.

All content on this website — including text, graphics, logos, photography and the Alvora brand — is the property of Alvora Logistics OÜ or its licensors and is protected by copyright and other intellectual property laws. You may view and print pages from this site for your own personal or internal business use, but you may not reproduce, distribute or otherwise use any content for commercial purposes without our prior written consent.

This website may contain links to third-party websites (for example, mapping or logistics partner services). These links are provided for convenience only. We do not control and are not responsible for the content, accuracy or practices of any third-party websites, and including a link does not imply endorsement.

To the fullest extent permitted by law, Alvora shall not be liable for any indirect, incidental or consequential loss or damage arising from your use of, or inability to use, this website, or from any reliance placed on its content. Nothing in these terms excludes or limits our liability for matters which cannot lawfully be excluded or limited under Estonian or EU law.

This limitation does not apply to liability arising under a separately agreed transport contract or our standard terms of carriage, which govern actual shipments.

We may update these Terms and Conditions from time to time. The "last updated" date at the top of this page indicates when they were last revised. Continued use of the website after any changes constitutes acceptance of the updated terms.

These Terms and Conditions are governed by the laws of Estonia. Any disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the courts of Estonia, without prejudice to any mandatory consumer protection rules that may apply in your country of residence.

Questions about these terms can be sent to info@alvora.ee. For full company details, see our Company Information page.